Responsibilities

Customer Experience

• Helped customers with product questions
• Assisted customers with product selection based on specific needs
• Kept store tidy and organized

Operations

• Assisted with opening/closing the store when needed
• Processed transactions and returns through POS systems
• Handled cash with 100% accuracy

Leadership

• Trained new team members on POS procedures, customer service standards, and store operations

Fulfillment

• Retrieved items based on picking lists for online/BOPIS orders
• Packed online/BOPIS orders

Accomplishments & Results

• ACE (Always Creating Excellence) Award Recipient – February 2023
• “Bailey has done an amazing job in Rewards, Customer Experience, and Tasking. She never complains and always arrives to work with a positive attitude. Bailey does a great job at closing the front end and making sure our store is set up to win the next day. Thank you for your hard work!”
• Consistently recognized for exceeding store benchmarks in rewards and rewards signups.