Responsibilities

Customer Experience

• Helped customers with product questions
• Assisted customers with product selection based on specific needs
• Kept store tidy and organized

Operations

• Assisted with opening/closing the store when needed
• Processed transactions and returns through POS systems
• Handled cash with 100% accuracy

Inventory & Stocking

• Unpacked incoming inventory shipments
• Restocked the store as needed
• Shifted merchandise to make room for new arrivals

Social Media Management (TikTok)

• Generated video ideas and found trending audios/video concepts
• Filmed and edited short-form videos
• Posted videos and promptly responded to comments received

Accomplishments & Results

• Posted on TikTok 1-3 times daily
• Exceeded 2 million views on TikTok videos